Privacy Policy

Effective Date: July 1, 2017

This privacy notice discloses the privacy practices for Spark Customer Media, LLC. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal data.


Non-Personally Identifiable Information (NPII) is information that may correspond to a particular person, account or profile, but is not sufficient to identify, contact or locate the person to whom such information pertains. Personally Identifiable Information (PII) is non-public information that can be used on its own or with other information that is personally identifiable to you and obtained for us to provide you with a product or service, that can be used to identify, contact, or locate a single person, or to identify an individual in context. PII may include information such as your name, address, telephone number, credit card information and other related information you provide to us. Any capitalize terms not defined here in have the same meaning as where they are defined elsewhere on our website.

Links to Other Websites

Our website may contain links to other websites. These websites will likely have their own privacy policies. You understand that these websites are not under our control and are not subject to our Privacy Policy. We are not responsible for these websites and provide links to these websites solely for your convenience. You acknowledge that your use and access of these websites is solely at your own risk. It is your responsibility to check the separate privacy policies of these website to see how they use your personal information.

Information Collection, Use, and Sharing

If you subscribe to receive content, request additional information, or enter a sweepstakes sponsored by Spark Customer Media LLC, you must provide PII in order for us to provide you with various features and/or functionality of our website. We do not knowingly collect or solicit personal information from children under 13. We collect your PII in the following ways:

At Subscriber Registration – When  you subscribe to receive content, we may collect your name, email address, physical address, phone number, and any other information listed.

Online Forms –  There may be online forms used throughout our website. The information you enter into these online forms may contain PII.

Mobile Application – If you use our mobile application, you may have to provide PII in order to use it and have it function properly.

Computer Information –  When you use our website, we automatically collect certain computer information through the interaction of your mobile phone or web browser with our website. Such information is typically, but not always considered NPII.

Web Beacons – We may use a technology called Web beacons to collect general information about your use of our website and your use of newsletters, content or special promotions. The information we collect by web beacons allows us to statistically monitor the number of people who open our emails. Web beacons also help us understand the behavior of our customers and visitors.

Cookies – Our website may use “Cookies.” A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to login a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site.

Cookies may contain text that can be read by a web server that delivered the cookie to you. The text contained in the cookie generally consists of a sequence of letters and numbers that uniquely identifies your computer, however it may contain other information as well. By agreeing to accept our use of cookies, you are giving us permission to place some or all of the cookies described below on your device. We may use cookies for:

  • Affiliate marketing;
  • Signing in and identifying you as a member or user to our website;
  • Our website Analytics;
  • Remarketing our products or services to you;
  • Remembering your preferences and settings;
  • Targeted advertising;
  • Identifying the areas of our website that you have visited; and/or
  • Navigating our website.

Most web browsers can be set to disable the use of cookies. If you disable cookies, however, you may not be able to access features on our website correctly or at all.

Google Analytics – Our website may use “ Google Analytics” to collect information about the use of our site. Google Analytics tracks and reports website traffic to collect information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. The information obtained from Google Analytics helps us to improve our site. Google Analytics collect only the IP address assigned to you on the date you visit our site, not your name or other identifying information. We do not combine the information collected through the use of Google analytics with personally identifiable information. Although Google analytics places a cookie on your web browser to identify you as a unique user the next time you visit our site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Use:

You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Google Ad and Content Network Privacy Policy – Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visit to our website. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our site and/or other sites on the internet. Users may opt out of the use of the DoubleClick cookie for interest-based advertising by visiting:

We may use the information we receive from you for the following purposes:

  • Contact you with updates to our website.
  • Resolve problems and disputes.
  • Make improvements to a website.
  • Provide our products and services.
  • Provide personalized and customized content.
  • Contact you with marketing and advertising that we believe may be of interest.

Email Communications – We may use the email address you provide when subscribing to communicate with you about our website. We may also send you emails with promotional information or offers from us or our affiliates. We may use your information to administer contests, sweepstakes, promotions, events, surveys or other features. You can change your contact preferences at any time by contacting us.

Service Providers

We may transfer your information to service providers to conduct our business. For example, they may handle data management, email distribution, market research, information analysis, and promotions management.

Business Transfers

Your information may be transferred to a third party as a part of our business assets in a sale of a part or all of Spark. If this should happen, notice will be provided by posting to the website or other form of communication.

Legally Required Release of Data   

Disclosure of your data or information may be legally required by us (e.g if disclosure is a) required by court order, subpoena, or other legal process, b) necessary to assist law enforcement officials or government enforcement agencies, c) necessary to investigate violations or enforcement of our Sweepstakes Official Rules, d) necessary to protect us from legal action or claims from third parties including you and/or other subscribers, and/or e) necessary to protect their legal rights, personal/real property, or personal safety of our company, our subscribers, employees, and affiliates).

Sharing Information with Affiliates and Other Third Parties

We do not sell your PII to third parties for marketing purposes. However, we may use your NPII for data aggregation purposes which might be sold to other parties at our discretion. Any such data aggregation would not contain any of your PII. We may provide your PII to affiliates who provides services with regard to our website (such as to administer contests, sweepstakes, promotions, events, surveys or other features).

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via email at, mail at Attn: Spark Privacy Policy, 4140 E. Baseline Suite 101 Mesa, AZ 85206, or phone at (480) 887-0070:

  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Protecting Your Child’s Privacy

We follow the children’s online privacy protection act (COPPA).  Even though our website is not designed for use by anyone under the age of 18,  we realize that a child may attempt to access our website. If you are a parent or guardian to believe that your child is using our website, please contact us.  We may ask for proof of identification before we remove any information to prevent malicious removal of account information. If we discover on our own that a child is accessing our website,  we will delete the information as soon as we discover it, will not use the information for any purpose, and we will not disclose the information to third parties. You acknowledge that we do not verify the age of our users, nor have any liability to do so for visitors to our website. If you are a child, please seek the permission of a parent or Guardian before accessing a website.

Notification of Changes to Our Privacy Policy

We reserve the right to change this privacy policy at any time. If our company decides to change this privacy policy, we will post those changes on our websites so our users and customers are always aware of what information we collect, use and disclose. If at any time we decide to disclose or use your PII in a method different from that specified at the time it was collected, we will provide advance notice by email. Otherwise, we will use and disclose our users’ and customers’ PII in agreement with the privacy policy that was in effect, when their information was collected. In all cases your continued use of our website, services and products after any change to this privacy policy will constitute your acceptance of such change.

Questions or Concerns

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (480) 887-0070, via email at, or via mail at Attn: Spark Privacy Policy, 4140 E. Baseline Suite 101 Mesa, AZ 85206.